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Privacy policy

OF THE WEBSITE JOINFANS.CO applicable from September 5th, 2023

AGREEMENT TO OUR PRIVACY POLICY

We operate the website JoinFans.co (the “Site“), as well as any other related products and services that refer or link to this Privacy Policy (the “Privacy Policy“) (collectively, the “Services“, “we”, “us”, “our”, “ours”).

The Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

We may update the Privacy Policy in order to reflect changes to our privacy practices or for other operational, legal or regulatory reasons. In this case, the “last updated” date at the top of this page will be modified accordingly. It is your responsibility to check potential updates of this privacy policy from time to time.

I Personal Information We Collect

When you visit the Site, we may collect certain information about your web browser, device type, country, etc. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Browsing Information”.

We collect Browsing Information using cookies. For more information about cookies, visit http://www.allaboutcookies.org. For further information about cookies on our site, see our cookie policy

Additionally, if you create an account on our site, we will collect your email address.

Finally, if you make a purchase through the Site (or attempt to do so), we collect certain information from you, including:

  • Your name
  • Your billing address (which might be limited to your country of residence depending on where you live)
  • Your payment information (including credit card numbers)
  • Your phone number if you elect to provide it to us

We refer to all this information as “Order Information”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Browsing Information, email address and Order Information all together.

II How do we use and share your personal information?

II.1 Our use of your personal information

We use the Browsing Information that we collect to:

  • Help us screen potential threats
  • Improve and optimize our Site
  • Optimize our advertising campaigns, including through retargeting, and assess their success

We use your email address in order to:

  • Be able to provide you with our services
  • Communicate with you
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Order Information that we collect to:

  • Provide you with our Services
  • Process your payment information
  • Collect VAT / Sales Tax / GST if applicable
  • Provide you with an order confirmation and/or an invoice.
  • Screen orders for potential fraud, especially credit card fraud

II.2. How we share your personal information

JoinFans.co is hosted in Paris, France by Amazon Web Services. Therefore, independently from where you live, your personal data is stored in and sent to France.

We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties are:

  • Amazon Web Services (for web hosting)
  • Brevo (for emailing)
  • VWO (for analytics)
  • Jetpack by Automattic (for security)
  • Stripe (for payments)

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive.

II.3. Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you provided us with the right cookie consent, we may also “retarget” you after you visited our Site.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by visiting the following links (non-exhaustive list):

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Please note that we cannot guarantee we will alter our Site’s data collection and use practices if we see a Do Not Track signal from your browser.

III The case of European residents

All the subsections of section III only apply to you if you are a European Union resident.

III.1 Opting out of cookies

You can opt out of the use of cookies on our site, using the dedicated pop up at the bottom of our site. You can also control your preferences in terms of cookies using the same pop up. For further information about cookies on our site, see our cookie policy

III.2 Your rights

You have the following rights regarding your personal information:

  • Right to access : You have the right to request and obtain confirmation from the Site whether your personal data is being processed, and if so, to access that data along with information about its processing
  • Right to rectify:You can request that We correct any inaccuracies in your personal data, or complete it if it is incomplete.
  • Right to be forgotten: You can request that We erase your personal data in certain circumstances, such as when it’s no longer necessary for the purpose it was collected (see III.4)
  • Right to restrict processing: You can request that We limit the processing of your personal data under certain conditions, such as when you contest the accuracy of your personal data or object to its processing.
  • Right to object to processing: You can object to the processing of your personal data. In this case, we may be unable to provide you with our Services (see III.4)
  • Right to data portability: You can request that We provide you with your personal data in a structured, commonly used and machine-readable format, or transmit this data to another controller if technically feasible.

You can partially exercise your rights listed above by not accepting cookies or accepting some of them only (see III.1). If you would like to further exercise these rights, please contact us using the information given in section IV.

III.3 Our legitimate interest

We are processing your personal information for various reasons described in detail in subsection II.1

III.4. Data Retention

For the purpose of this paragraph, we define “being active” as logging into your account or as using it.

We need to process some personal information for you to be able to use our Services. If you are a free subscriber, this is limited to your email address. If you are a paying subscriber, we need to process your email address and your Order Information. However, we will keep your personal information in our records for a maximum of 1 year after the date your account has ceased to be active. From this moment onwards, your data will be pseudonymized or deleted.

IV Contact Us

For more information about our privacy practices, please contact us by email at contact@joinfans.co and put “PRIVACY” at the beginning of the subject of your email. You can also use the form available there: https://joinfans.co/privacy